ERA (Electronic Realty Associates) is one of the leading Estate agent chains in the world. ERA operates in over 50 countries and is by far the largest Real Estate chain in Europe with more than 1,300 offices. Each office is owned and run independently. For over 30 years ERA has set a high standard with regard to customer service, technology and training. We have 38,000 Estate agents throughout the world.
ERA Sweden
ERA opened its first Swedish office in 2000. We enjoyed immediate success and are constantly growing. Today we have over 70 offices nationwide.
ERA Sweden’s vision is to provide optimal solutions for Estate agents of vision who wish to build up a profitable business while maintaining a top quality service. Our aim is to make ERA first choice for all our customers. This we achieve using a simple strategy of customer benefit. Satisfied customers are a prerequisite for growth. ERA’s Estate agents are professional in all they do, have a high ethical level, are customer- and results-oriented, are well trained and possess great vision. ERA sells homes, not properties or objects. For this reason we have opted to call ourselves home Estate agents. We strive for our customers to feel absolute confidence in their dealings with our Estate agents, wherever they happen to live in the country.
What can Sweden’s most rapidly growing Estate agents do for you?
ERA comprises of 32,000 Estate agents the world over. We are the most rapidly growing chain in Sweden with 90 offices. The reason - Our working method gives result and more and more people are choosing us because we are customer- and results-oriented and highly professional and ethical.
Our sucess is largely due to our Commitment to Service that gives you maximum assurance, best described as a customer satisfaction guarantee. It is a written agreement, where we guarantee you access to our successful marketing and sales plans, and our Estate agent regularly informs you as to how the transaction is progressing. We commit ourselves to fulfilling the commitment of all 11 items. You are entitled to cancel the agreement at any time should we fail in this. In a nutshell, we deliver what we promise. Even if we today have 96 percent satisfied customers, which we are extremely proud of, our goal is 100 percent satisfied customers. Always keeping our promise is the reason we have more than 3,000 offices around the world.